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Mountain Bike Mechanic (Summer Alps)

  • Job Location

    France (various resorts)

  • Start date

    Late May

  • Duration

    Mid September

  • Job Benefits

    Competitive Salary, Travel to and from resort, Accommodation and more...




Description

Join the Mountain Biking Team at Alpine Elements this summer!

Reporting to the Head Mountain Bike Mechanic you will assist with the overall smooth running of the Mountain Bike program within the French Alps.

As a Mountain Bike Mechanic you will work on a rota basis to cover the bike workshop where you will maintain the fleet of Specialised mountain bikes in your resort.

You will be carrying out repairs on our guests personal bikes when requested, assisting our guests with choosing the correct bike & ensuring they are set up correctly for their ride and ability.

You will assist in the up selling of our specialised downhill bikes for the more serious mountain biker and ensure you meet set targets for sales on In-Resort bike servicing.

You will have a series of logs to complete throughout each week when guests take out & return bikes.

Key Accountabilities & Responsibilities:
 
Customer Focus
Central point of contact & knowledge in resort for all guests; mountain bike servicing and up sales of specialised bikes
At the start of season complete all bike setup, servicing & maintenance. Ensuring all equipment meets with the company’s high standards
Represent the company in a professional, well presented manner at all times and in compliance with the company uniform policy

Operational
Servicing of company bikes; including repairs to guests personal bikes when required

Sales
Bike servicing
Upsell of our specialised downhill mountain bikes
Maintain bike stock, ensuring all equipment is maintained to the highest standard at all times whilst minimising cost through planning & scheduling replacement parts/equipment
Determine & promote local routes appropriate for age & ability AND/OR individuals/family groups
Complete and catalogue equipment booking in/out logs
Ensure weekly admin related to servicing & damages is completed accurately and on time

Requirements

Qualifications
  • CYTEC or Equivalent Bike Mechanic Qualification (HD)
  • Full, Clean, UK Driving License 
  • Over 21 years (insurance requirement)

 

Skills & Ability

  • Customer Service (E)
  • Communication Skills (E)
  • Problem Solving & Complaint Handling (E)
  • Sales Experience (E)
  • Planning/Organisational (E)
  • Literate and numerate (E)

 

Personal Qualities

  • Strong social/people skills/Cheerful/Outgoing (E)
  • Highly Motivated (E)
  • Passionate / Enthusiastic (E)
  • Ability to work alone and as part of a team (E)
  • Ability to cope under pressure (E)
  • Willingness to work hard / long hours (E)
  • Adaptable / Flexible Attitude (E)
  • Honest and Trustworthy (E)
Experience
  • Relevant / Transferable Work Experience
  • Seasonal overseas experience with an Overseas Tour Operator (D)
All applicants must have UK/EU passport, UK NI number, UK Address and UK bank account.

About us


Alpine Elements was established in 1997 with a view to providing that 'little bit extra' for our guests. We have continued to improve the service that our guests receive and have expanded our operations. Not only do we offer a fantastic
...
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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.