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Room Assistant (Summer Alps)Standby Position

  • Job Location

    France (various resorts)

  • Start date

    Mid June

  • Duration

    September/October

  • Job Benefits

    Competitive monthly salary, Accommodation,Travel to and from resort, Holiday Pay, Medical Insurance, Uniform




Description

Join the Hotel Hospitality Team at Alpine Elements this Summer!

As a Room assistant you’ll make sure that our customers walk into their bedrooms and say ‘Wow – this looks great’.  It is the most important parts of their experience with us. You’ll make sure that their rooms are cleaned to a standard that is stunning.

As a room assistant you will be responsible for the cleaning and presentation of a “section” of customer rooms, public and back of house areas each day. Whilst you probably have a great instinct for cleanliness and presentation, you’ll be given full training and an induction to make sure you know the Alpine elements way and standards. 

In this role you will take pride in delivering the highest levels of cleanliness throughout the hotel. You will ensure guest bedrooms, corridors and public and back of house areas of the property are clean and tidy at all times.

You will be highly motivated to ensure that the hotel always meets the company targets for: Trip advisor, Trust pilot and Holiday watchdog reviews, first impressions, Electronic customer satisfaction questionnaires for cleanliness, creating an inviting & relaxing atmosphere and staff efficiency.

This is a physical role so you must be able to cope with the physical demands of regular cleaning duties in bedrooms, bathrooms and corridors.

Key Accountabilities & Responsibilities:

Customer Focus

  • To ensure that the Hotels guests expectations are exceeded at all times.
  • Proactively problem solving customer issues as and when they arise.


Operational

  • To assist the Hotel manager in ensuring the smooth running of the hotel to company standards specifically with regards to the cleanliness throughout the Hotel
  • Completing weekly accounts and stock takes for housekeeping to set deadlines using this information to ensure that all budgets and targets are being meet
  • Providing staff motivation and development throughout the season where needed  
  • To develop and maintain relationships with all suppliers
 

Requirements

Experience
  • Relevant Transferable Work Experience
  • Secure cash handling experience

Skills & Ability

  • Customer Service (E)
  • Communication Skills (E)
  • Problem Solving and Complaint Handling (E)
  • Planning Organisational Skills (E)
  • Literate and Numerate (E)

Personal Qualities

  • Strong social/People skills/Cheerful/Outgoing (E)
  • Highly Motivated (E)
  • Passionate / Enthusiastic (E)
  • Ability to work alone and as part of a team (E)
  • Ability to cope under pressure (E)
  • Willingness to work hard / long hours (E)
  • Adaptable / Flexible Attitude (E)
All applicants must have EU / UK passport, UK NI number, UK address and bank account.

About us


Alpine Elements was established in 1997 with a view to providing that 'little bit extra' for our guests. We have continued to improve the service that our guests receive and have expanded our operations. Not only do we offer a fantastic
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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.