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Summer Hotel Receptionist (French Speaker)

  • Job Location

    Saint Gervais les Bains, French Alps

  • Start date

    April

  • Duration

    November

  • Job Benefits

    Competitive salary, accommodation, meals, walker's lift pass, uniform, insurance and travel contribution

Description

We are looking for someone with fluent french language skills to be involved in the whole hotel and booking operation. Duties include:

  • Welcoming and conversing with the clients.
  • Running the reception area on a rota basis. Client check-in/out, preparing departure invoices, taking payments, answering the telephone and email booking requests, general correspondence and office duties as required.
  • Providing clients with exceptional customer service, handling any issues with courtesy and diplomacy.
  • Serve hot and cold beverages from the bar.
  • Use the in-house booking system.
  • Responding to any client requests such as maintenance and housekeeping issues, providing local information, restaurant reservations, taxi transfers, etc.
  • Responsible for maintaining cleanliness of reception and surrounding areas, updating notice board displays and replenishment of literature.
  • Liaising with suppliers, placing orders and checking deliveries.
  • Working well within the team and supporting other hotel operations when required, which may include housekeeping, bar and kitchen duties.

Salary and Benefits

In addition to working for an independent, family run firm with over forty years’ experience where you are a valued member of the team and not just a number, the main benefits are:

  • Competitive salary
  • All meals and accommodation (on a shared basis depending on role)
  • Contribution for travel to and from resort
  • Walker's lift pass
  • Medical insurance (If not covered by the state)
  • Uniform
  • Hotel bar discount
  • Family and friends accommodation discount
  • Getting out and about in the Alps!

Requirements

What we are looking for:

  • Possession of an EU or UK passport. (For UK nationals working in France we now have to obtain a work permit on your behalf and a visa, unless you have a Carte de Sejour. / Titre de Sejour.  All staff will be on a French contract.)
  • Must be fully vaccinated (with proof).
  • Fluency in French and English both written and verbal is essential to a high standard.
  • Previous experience in hospitality and customer service industries.
  • Excellent interpersonal, communication and time-management skills.
  • Excellent computer skills (particularly Excel), organisation, accounting and administration skills.
  • Confident working in a pressured environment
  • Full clean UK/EU driving licence is advantageous and experience of driving overseas/mountains is desirable

About us

Alpes Adventures operate two hotels in the French Alps offering friendly, good value accommodation.

The ***Hotel Terminus Mont Blanc is located in Le Fayet, St. Gervais situated between Megeve and Chamonix. There are 36 en-suite bedrooms,

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Copyright ©2006 - 2022. 247 Media Ltd.